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I have been working with the folks at VBA (General Agent Center), for almost twenty years now. This is to say that I have always enjoyed working with all of them. Whenever I call with any issues, they are always able to help me with my concerns in a very prompt manner. Jeanette or Michelle usually answer the phone, and always sound very personable. It’s, like we are friends, and they both have a good sense of humor. Whenever I email Lori with any changes for my client base, she always responds within minutes. When I have to talk with GAC, they always know how to figure things out, because we all know how confusing commission statements can look sometimes.